Frequently Asked Questions
Everything you need to know about our premium grooming and apothecary services.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy for grooming products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Are Taylor of Old Bond Street products suitable for sensitive skin?
Yes, we offer several specialized ranges, including our Jermyn Street Collection, which is specifically formulated without allergens for those with sensitive skin.
Do you offer international shipping?
We ship our luxury grooming products worldwide. Please note that shipping rates and local customs duties are calculated at checkout based on your location.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your shaving creams paraben-free?
Many of our modern formulations are paraben-free. Please check the individual product descriptions for a full list of ingredients and specific certifications.